To our Herb Pharm community,
Now and always, we’re committed to serving plants, people and planet. That’s our purpose. As such, we’re keeping a close eye on the COVID-19 pandemic, both here in Oregon and wherever you call home. Our hearts and our thoughts are with everyone affected by this unprecedented event.
We’re honored that so many of you trust our products during this time. We are extremely busy responding to orders from you and others who need the herbal extracts we produce. Due to the high volume of orders, you may experience a delay in receiving your order. We want you to know we’re working hard to process orders quickly and safely — and replenish supplies of herbs that are low.
We take our responsibility to provide high-quality extracts with extraordinary seriousness.
We also want you to know we’re empowering our team to take care of themselves and their loved ones. The situation is rapidly evolving, and we are taking precautions. We’re enabling and asking staff to work from home where possible, practicing social distancing and sanitizing ourselves, surfaces and equipment on a regular basis.
We enjoy our location in a small town in southwestern Oregon. You have to know where you’re going to get here, and it’s beautiful when you arrive. But, we know viruses can and do go everywhere, so we’re taking steps to protect our employees and community while we work hard to serve you.
Thank you for your support and patience.
May you and yours be well.
Herb Pharm CEO