Important Notice About Shipping

Processing and handling times are longer than usual. The current turnaround is approximately 6 – 8 business days from receipt of order to when it ships. We appreciate your patience and trust in Herb Pharm products. Herb Pharm can not issue shipping refunds due to processing delays.

Shipping and Returns

Shipping Rates within the Continental United States				Hawaii and Alaska
Product Order Amount	Standard Shipping	3-Day Select Shipping	2-Day Air Shipping	2-Day Air Shipping
Up to $48.99	$5.99	$12.95	$15.95	$22.95
$49 -$99.99	FREE	$6.95	$9.95	$16.95
$100-$149.99	FREE	FREE	$9.95	$10.95
$150 and over	FREE	FREE	$9.95	$9.95
Typical Delivery Time (see notes below)
Order Processing	1-2 Days	1-2 Days	1-2 Days	1-2 Days
Shipping Time	2-7 Days	3 Days	2 Days	2 Days
Overall Delivery Time	3-8 Days	4-5 Days	3-4 Days	3-4 Days

We normally process orders within 2 business days of receipt, Monday through Friday, excluding holidays. All days referenced in the charts above are business days, which exclude weekends and holidays. UPS guarantees 1 or 2 day ground delivery to Washington, Oregon, and northern California, and 2 day to Idaho & Nevada. Therefore, we recommend you choose standard shipping to these regions.

Free Shipping on Orders Over $49

Free shipping will automatically be applied at checkout to orders over $49 after discounts have been deducted. Free shipping is only valid on ground shipping within the continental United States.

Returns Policy

Customer satisfaction is our goal. We want you to be happy with the products you purchase. If you are not satisfied, you can return the product for a replacement or a credit. Please notify us within 30 days of purchase to receive a full credit. Please let us know in advance so you can obtain a return authorization number. We will gladly accept returns caused by our error. Please notify us within 7 days of receipt of goods.

Shortages

Please report shortages within 7 days of receipt of goods.

Damages

Please report damaged goods immediately and save the original packaging in the event that a claim is filed.

Pricing

Although we strive to maintain constant prices, they are subject to change without notice. Prices listed are net and do not include shipping charges, special handling, duties or taxes.